FAQS
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Do you offer breakfast?
We offer breakfast Monday – Friday from 7:30-10:30 AM at Batture Bistro + Bar. Breakfast is $15.00 per person for hotel guests and $18.00 per person for non-hotel guests.
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Do you have on-site parking?
On-site, self-service parking is available for a rate of $45 per day. There are several ground level parking lots adjacent to ONE11. There is one high rise parking lot across the street from ONE11.
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Do you have a pool?
We have a pool in the courtyard, located just off the lobby on the first floor. Pool hours are 9AM - 9PM. There's also a firepit in the courtyard to complete the experience.
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Do you have a fitness center?
While not in the our building, head across the street to One Canal Place Downtown Fitness Center, where you'll enjoy exclusive complimentary access throughout your stay. Check with our front desk for further details.
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What onsite amenities are offered at ONE11?
ONE11 Hotel guests will enjoy meals and beverages at Batture Bar + Bistro, outdoor pool and firepit, 24-hour Front Desk and concierge services, luggage storage. ONE11 hotel is 100% non-smoking and wheelchair accessible. And wifi is always free!
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What in-room amenities are included at ONE11?
In-room amenities include luxe Matouk linens, Frette bath robes, slippers, Malin + Goetz bath products, flat-screen TVs with PureHD programming. All of our guest rooms include a Keurig coffee maker, Cafe du Monde K-cups, safe, hair dryer, iron, ironing board.
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What is the check-in / check-out time at ONE11?
Check-in begins at 3:00PM and check-out is 11:00AM.
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Is there an age restriction to check-in?
Primary guest must be at least 21 years of age to check-in.
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Are pets allowed at ONE11?
Pets are welcome for a fee of $100.00 plus taxes, per stay, due at the time of check-in. We allow up to two pets per guestroom. Pets are welcome in all guestrooms, except suites. Pets are not permitted in the restaurant or patio areas.
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Can I check out late?
We try to accommodate late check out requests when we can. To request a late check out, call or stop by the front desk on the morning of your departure.
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What is the cancellation policy at ONE11 Hotel?
Our cancellation policies vary based on on the rate plan that you booked. Please refer to each rate's booking policies on the Book Now page under the Offer Details section.
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Is there a Resort Amenities Fee?
No
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Is smoking allowed at ONE11 Hotel?
ONE11 Hotel is 100% non-smoking.
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Where are you located in New Orleans?
We are located in the historic French Quarter of New Orleans, right by Woldenberg Park and the Audubon Aquarium.
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Do you have a restaurant and bar at ONE11 Hotel?
Yes, Batture Bistro + Bar is located on the first floor of ONE11 Hotel.
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Does ONE11 have room service?
We offer Grab & Go through Batture Bistro + Bar. Stop by or call Batture Bistro + Bar to place your order, pick up your order at the Bar to enjoy in your room.
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Is there a safe in my room at ONE11 Hotel?
Yes, each room has a safe that will accommodate a laptop.
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Does ONE11 Hotel have Wi-F
Yes, we do and Wi-Fi is always free at ONE11 Hotel.
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Can I request a rollaway bed?
Unfortunately, we do not offer rollaway beds. But check out our double/double or queen/queen bedded rooms for extra sleeping arrangements.
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What attractions are nearby?
Our French Quarter hotel is the perfect home base for your New Orleans adventure. All of the city’s best attractions are all within walking distance:
Woldenberg Park: 0.1 miles
City Park: 7.5 miles
Audubon Park: 5.2 miles
Jackson Square: 0.5 miles
Bourbon Street: 0.4 miles
Frenchman Street: 1.4 miles
Oak Street: 5.2 miles
Steamboat Natchez: 0.2 miles
Paddlerwheeler Creole Queen: 0.4 miles
The Shops at Canal Place: 0.1 miles
Riverwalk Marketplace Shopping Center: 0.3 miles
Shops at Jax Brewery Shopping Center: 0.3 miles
Harrah's Casino: 0.2 miles
Audubon Aquarium of the Americas: 0.2 miles
Audubon Zoo: 6.9 miles
The National WWII Museum: 1.3 miles
The New Orleans Museum of Art: 4.0 miles
The Sculpture Garden at City Park: 4.0 miles
The Cabildo: 0.5 miles
Odgen Museum of Southern Art: 1.3 miles
St. Louis Cemetery No. 1: 0.7 miles
Mercedes-Benz Superdome: 1.0 miles
Smoothie King Center: 1.9 miles
Café Du Monde: 0.5 miles
French Truck Coffee: 0.2 miles
Envie 308 Espresso and Coffee Bar : 0.2 miles
Spitfire Coffee : 0.5 miles
Galatoire's: 0.3 miles
Brennan's: 0.4 miles
Antoine's: 0.4 miles
Tujague's : 0.3 miles
Napoleon House: 0.3 miles
Old Absinthe House: 0.4 miles
Pat O'Brien's : 0.6 miles
Lafitte's Blacksmith Shop Bar: 1.1 miles
Preservation Hall: 0.6 miles
Tipitina's: 4.2 miles
Maple Leaf : 6.5 miles