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Accessibility Statement

HOTEL ACCESSIBILITY

One11 Hotel (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) is dedicated to providing exceptional service to guests of all abilities. We strive to provide online content that provides an excellent user experience for visitors of all abilities, using any type of assistive technology to access the website. 


We base our website accessibility standards on the Web Content Accessibility Guidelines 2.1, level A + AA success criteria.  In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through training of our personnel, engagement of experts and regular testing of our digital accessibility.  


Digital Accessibility Compliance Guidelines and Goals 


We follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities. In  accordance with WCAG 2.1 AA-Level Compliance, our website strives to meet four core principles known by the acronym POUR. 


Perceivable. This includes providing alternatives to non-text content and alternatives to time-based media.
Operable. We ensure the website is compatible with users’ browsing methods.
Understandable. Our content and information on all amenities is provided in a clear, concise way that avoids ambiguity. 
Robust. A wide range of technologies can be used to access our site content.   


Continuous Digital Monitoring 


Our site undergoes real time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code. The site is continually evaluated using accessibility monitoring tools and assistive technology.  


Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time. 


We welcome feedback  

If you experience any difficulty accessing or navigating our websites or have any  accessibility-related questions or comments, we are listening. Please contact us at info@one11hotel.com with a description of the issue you encountered and your contact information. Your experience matters to us. 


The One11 Hotel website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. These third-party sites may have accessibility issues that are beyond our control. We invite you to review further public accessibility information directly from Facebook, Youtube, Twitter and Instagram.  


Accessible Features and Amenities 


One11 Hotel is ADA compliant with the Department of Justice 2010 ADA Standards for Accessible Design. We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the hotel is an appropriate choice for their needs. 

 

Property features

 

Accessible public entrances. Iberville main entrance has a door width of 5'-10’. N. Peters main entrance has a door width of 3'-5 ¾’ and has a ramp. 


Accessible registration desk. The registration desk is 34” high. 

 

Accessible route from the public entrance and rooms to the registration area. 


Accessible elevator with braille instructions. 

 

Accessible route to the elevator from the public entrance, registration desk and rooms. 

 

Accessible emergency exits (same as main entrances).  

 

Accessible public restroom.  

 

Accessible route from parking area to the main entrance. 

 

Space to accommodate accessible vehicles. 

 

TTY for guest use.

 

Visual and audible alarms for smoke, fire and emergency.

 

Guest room televisions have closed captioning or closed captioning decoders are provided.

 

Braille signage on guest room doors.

 

Service animals are welcome at One11 Hotel.   

 

Batture Restaurant, Bar & Lounge is accessible. 

 

Accessible route to Batture from the public entrance and rooms. 

 

Accessible pool with chair lift. 

 

Accessible route to pool and pool deck from the public entrance and rooms.  

 

Accessible guest rooms 

Accessible King Room, featuring: 
Entrance door width of 36”

Bathroom door width of 36”

One king bed 

Roll-in shower or ADA tub 

Audible and visual alarms and call button to front desk. 

Lower sink, grab bars and raised toilet.  

 

Accessible route from public entrance and registration area to accessible rooms.

 

Please note that standard rooms do not have accessible features. 


From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the One11 Hotel website. The hotel is not responsible for any third-party content on the website.